I start every engagement by asking the right questions: What's the actual performance gap? What do learners need to do differently? What does success look like six months from now? Through needs analysis, stakeholder interviews, and data review, I build learning strategies grounded in business objectives, not just content delivery. I apply frameworks like Kirkpatrick, Action Mapping, and Bloom's Taxonomy to ensure every design decision connects to measurable outcomes.

I design and develop professional eLearning solutions using Articulate Storyline 360, Rise 360, Adobe Captivate, Camtasia, and Vyond, and I integrate generative AI tools (Claude, ChatGPT, Microsoft Copilot) throughout the workflow to accelerate storyboarding, sharpen scenario-based content, and iterate faster without cutting corners. I handle full SCORM/xAPI packaging and LMS testing, with rigorous attention to WCAG 2.1 / Section 508 accessibility compliance.

For complex, multi-stakeholder programs in regulated industries, I bring the project management discipline to match. I manage end-to-end delivery lifecycles, lead multi-phase review cycles with SMEs and cross-functional teams, build training maps linking roles to learning objectives and access requirements, and maintain the quality standards that keep enterprise deployments on time and audit-ready.